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Related Experiment Video

Updated: Oct 2, 2025

The Modified Temptation Resistance Task: A Paradigm to Elicit Children's Strategic Lie-telling
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Why and When Do Employees Hide Their Knowledge?

Jovi Sulistiawan1,2, Massoud Moslehpour1,3, Fransisca Diana2

  • 1Department of Business Administration, Asia Management College, Asia University, Taichung 41354, Taiwan.

Behavioral Sciences (Basel, Switzerland)
|February 24, 2022
PubMed
Summary

This study reveals that distrust and knowledge complexity drive knowledge hiding, which surprisingly boosts salesperson task performance in the short term. Organizations should foster a knowledge-sharing culture to mitigate this behavior.

Keywords:
distrustknowledge complexityknowledge hidingtask performancetask relatedness

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Area of Science:

  • Organizational Behavior
  • Knowledge Management
  • Human Resource Management

Background:

  • Knowledge hiding is prevalent in service industries, hindering knowledge transfer.
  • Limited research exists on the determinants and consequences of knowledge hiding.
  • Understanding these factors is crucial for effective organizational functioning.

Purpose of the Study:

  • To investigate the impact of distrust and knowledge complexity on knowledge hiding.
  • To analyze the effect of knowledge hiding on task performance.
  • To examine the conditional role of task relatedness in the distrust-knowledge hiding and knowledge complexity-knowledge hiding relationships.

Main Methods:

  • Online survey administered via Google Forms to 325 salespersons in Indonesian business departments.
  • Partial Least Square (PLS) statistical technique employed for hypothesis testing.
  • Integrative framework developed to analyze knowledge hiding and task performance.

Main Results:

  • Distrust and knowledge complexity significantly predict knowledge hiding.
  • Knowledge hiding demonstrates a positive association with task performance.
  • Employees perceive knowledge hiding as a short-term performance enhancement strategy.

Conclusions:

  • Organizations must cultivate a knowledge-sharing culture to reduce instances of knowledge hiding.
  • Addressing distrust and managing knowledge complexity are key to mitigating knowledge hiding.
  • The paradoxical finding of increased task performance necessitates further investigation into long-term implications.