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Mitigating bus bunching with real-time crowding information
Arkadiusz Drabicki1, Rafał Kucharski2, Oded Cats3
1Department of Transportation Systems, Cracow University of Technology, Kraków, Poland.
Transportation
|March 9, 2022
Summary
Real-time crowding information (RTCI) at bus stops encourages passengers to wait for less crowded buses, reducing bus bunching and improving the overall journey experience. This strategy effectively manages demand and decreases overcrowding.
Area of Science:
- Transportation Science
- Operations Research
- Human-Computer Interaction
Background:
- Bus bunching is a persistent issue in public transport, caused by a feedback loop involving headways, passenger numbers, and dwell times.
- Existing solutions often struggle to address the dynamic interplay of these factors effectively.
Purpose of the Study:
- To investigate if real-time crowding information (RTCI) at bus stops can mitigate bus bunching.
- To quantify the impact of RTCI on passenger waiting behavior and system performance.
Main Methods:
- Development of a boarding choice model incorporating RTCI, based on stated-preference survey data.
- Implementation of the model within a dynamic public transport simulation framework.
- Case study application to a major bus corridor in Warsaw, Poland.
Main Results:
- RTCI significantly increases the probability (30-70%) of passengers skipping overcrowded buses.
- This passenger behavior leads to reduced headway and load variations.
- Journey experience improves by 6%, with a 40% reduction in denied boardings and overcrowding.
Conclusions:
- RTCI is a viable demand management strategy to counteract bus bunching.
- Passenger willingness to wait, stimulated by RTCI, offers substantial system benefits even at low adoption rates.
- RTCI enhances public transport efficiency and passenger satisfaction.
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