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Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World
Abdelaziz Darwiesh1, Mohammed I Alghamdi2, A H El-Baz3
1Department of Mathematics, Faculty of Science, Damietta University, New Damietta, Egypt.
Abstract:
In this paper, we proposed an advanced business intelligence framework for firms in a post-pandemic phase to increase their performance and productivity. The proposed framework utilizes some of the most significant tools in this era, such as social media and big data analysis for business intelligence systems. In addition, we survey the most outstanding related papers to this study. Open challenges based on this framework are described as well, and a proposed methodology to minimize these challenges is given. Finally, the conclusion and further research points that are worth studying are discussed.
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