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A Proactive, Systematic Approach to Building the Capacity of Technical Assistance Providers.

Tara Kenworthy1,2, Ariel Domlyn1,2, Victoria C Scott3

  • 1University of South Carolina, Columbia, SC, USA.

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|March 18, 2022
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Summary

Developing Technical Assistance for Technical Assistance Providers (TAFTAP) systematically builds capacity. This approach improved TA delivery quality and motivated providers, benefiting health programs and clients.

Keywords:
Getting To OutcomesR = MC2capacity buildingreadinesstechnical assistance

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Area of Science:

  • Implementation Science
  • Public Health Capacity Building
  • Health Services Research

Background:

  • Technical assistance (TA) is crucial for government health initiatives in the U.S.
  • Limited research exists on developing TA provider capabilities.
  • Effective TA delivery is essential for achieving health outcomes.

Purpose of the Study:

  • To describe a systematic approach for developing TA provider capacity: Technical Assistance for Technical Assistance Providers (TAFTAP).
  • To present an application of TAFTAP within a federal agency for tobacco prevention programs.
  • To evaluate the impact of TAFTAP on TA quality and downstream health outcomes.

Main Methods:

  • Developed TAFTAP by integrating three implementation science frameworks: Interactive Systems Framework for Dissemination and Implementation, Getting To Outcomes, and R = MC².
  • Applied TAFTAP within a federal agency to provide readiness-informed TA to state, territory, and tribal health departments.
  • Collected pilot data and qualitative feedback from TAFTAP recipients and downstream grantees over a 2-year period.

Main Results:

  • Pilot data indicated TAFTAP is a promising strategy for enhancing TA delivery quality.
  • TAFTAP recipients reported positive qualitative feedback and chose to sustain the readiness-informed TA approach.
  • Downstream TA grantees experienced positive outcomes, including accelerated progress and improved interaction with TA providers.

Conclusions:

  • TAFTAP offers a structured method to enhance TA provider capacity and motivation.
  • This approach can lead to improved TA delivery and positive downstream effects on health programs.
  • Funding agencies and TA centers should consider TAFTAP to strengthen the public health workforce and advance health outcomes.