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Return visits to the paediatric emergency department
William Hollaway1, Meredith L Borland1,2
1Emergency Department, Perth Children's Hospital, Perth, Western Australia, Australia.
Insights
Unplanned return visits to the pediatric emergency department (ED) were analyzed, revealing that triage category 3, ages 3 months to 5 years, and infectious causes are key factors. Doctor changeovers also impacted return visit rates.
Area of Science:
- Pediatric Emergency Medicine
- Healthcare Quality Improvement
- Clinical Epidemiology
Background:
- Unplanned return visits (uRVs) to pediatric emergency departments (EDs) represent a significant challenge in healthcare delivery.
- Understanding the factors contributing to uRVs is crucial for improving patient outcomes and optimizing ED resource allocation.
Purpose of the Study:
- To determine the incidence of unplanned return visits (uRVs) within 48 hours to a pediatric ED over a 12-month period.
- To identify and describe the key factors associated with these uRVs in a tertiary pediatric hospital.
Main Methods:
- A retrospective review of electronic health records was conducted for patients attending a tertiary pediatric hospital ED in Western Australia.
- Data from initial and follow-up visits were analyzed to identify patients with uRVs within 48 hours of their primary ED presentation.
Main Results:
- A total of 2322 patients (3.4%) presented for uRVs out of 68,352 ED visits.
- Infectious causes accounted for over 53% of uRVs. Triage category 3 (OR 1.11) and ages 3 months to 5 years (OR 1.37-1.32) were significantly associated with uRVs.
- Seasonal variations were observed, with higher uRV percentages in summer months (3.8-4.1%), and a notable increase in uRVs occurred following middle-grade doctor changeovers.
Conclusions:
- The study identified specific patient demographics and clinical presentations associated with increased risk of uRVs.
- Factors such as initial triage category, age group, infectious etiology, and healthcare provider transition periods are critical considerations for reducing pediatric ED uRVs.
Objective:
To determine the rate of unplanned return visits (uRVs) within 48 h to a paediatric ED over a 12-month period and describe the factors associated with these uRV.
Methods:
Retrospective review of electronic data regarding the initial and follow-up visit at a tertiary paediatric hospital ED in Western Australia. The primary outcome was the number of patients who presented for uRV within 48 h of their initial ED visit.
Results:
Between August 2018 and July 2019, 2322 patients returned to the ED for a uRV comprising 3.4% of 68 352 ED presentations with more than 53% returning with infectious causes. Triage category 3 patients were most likely to represent (OR 1.11, P = 0.029) with 3-month to 1-year old (OR 1.37, P < 0.00001) and 1-5-year old (OR 1.32, P < 0.00001) the commonest age groups. There was seasonal variation in uRVs demonstrating a greater number in the winter months. The percentage of uRVs to overall ED presentations was greater in the summer months (3.8-4.1%). There was a significant increase in uRVs occurring up to 2 weeks after the changeovers in middle-grade ED doctors only.
Conclusions:
The present study has demonstrated associations between uRV and initial-visit triage category 3, age between 3 months and 5 years, and presentations because of infectious illness. Middle-grade doctor changeover was also associated with an increase in uRVs.
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