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Pathways to program entry: Factors promoting entry and participation in veteran peer-support programs.

Natalie R Turner¹, Eric R Hardiman¹, Amanda L Matteson¹

¹School of Social Welfare, University at Albany, State University of New York, Albany NY, USA.

Evaluation and Program Planning

|March 26, 2022

Summary

Veterans engage more in community programs when internal needs like disconnection and external factors like peer support and positive program culture are met. This highlights the importance of veteran input in program design.

Keywords:

Motivating factor Program entry Program participation Service utilization Veterans

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Area of Science:

Social Sciences
Psychology
Public Health

Background:

Community-based services are underutilized by veterans.
Understanding factors promoting veteran engagement is crucial for service providers.

Purpose of the Study:

To identify internal and external factors that promote veteran engagement in community-based programs.
To provide insights for developing and evaluating veteran-focused programs.

Main Methods:

Qualitative data collected from interviews with 154 veterans participating in peer support programs.
Analysis of qualitative data to identify themes related to program entry and participation.

Main Results:

Internal factors influencing engagement include disconnection, dissatisfaction with other services, emotional and concrete needs, and a desire to help others.
External factors include encouragement from peers, positive program culture, and supportive program climate.
Programmatic features like culture and climate significantly foster participation.

Conclusions:

Veteran engagement is influenced by a combination of individual needs and program characteristics.
Veteran-centered program development, emphasizing peer support and social connection, is essential for successful engagement.
Programs should incorporate veteran input and influence to enhance effectiveness.