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Automated Reinforcement Management System (ARMS): focused phase I provider feedback
Crystal L Smith1,2,3, Nicole M Rodin4,5,6, Julie Y Hwang4,5,7
1Elson S. Floyd College of Medicine, Washington State University, PO Box 1495, Spokane, WA, 99210-1495, USA. crystal.lederhos@wsu.edu.
Automated Reinforcement Management System (ARMS) shows promise for treating alcohol use disorder (AUD) by offering personalized, remote care. Provider feedback is crucial for refining this digital therapeutic to enhance accessibility and engagement.
Area of Science:
- Digital therapeutics
- Behavioral health technology
- Substance use disorder treatment
Background:
- Alcohol use disorder (AUD) is a major global health issue, causing significant morbidity and mortality.
- Contingency Management (CM) is an effective intervention for substance use disorders.
- Technological advancements are enabling novel remote treatments for AUD, such as the Automated Reinforcement Management System (ARMS).
Purpose of the Study:
- To gather detailed provider feedback on the ARMS system.
- To identify necessary modifications for ARMS to be feasible, acceptable, and useful to healthcare providers.
- To assess the potential of ARMS as a digital therapeutic for AUD.
Main Methods:
- Qualitative descriptive approach using content analysis of structured interviews and focus groups.
- Seven providers discussed their current AUD treatment practices and feedback on ARMS.
- Providers reviewed system screenshots and provided input on functionality, appearance, and perceived barriers/facilitators to use.
Main Results:
- Individualized Treatment emerged as a key theme, supporting ARMS's role as a customizable, adjunctive tool.
- Provider and patient obstacles included Information Overload, Clinical Relevance, Sustained Engagement, and Security Concerns.
- Suggestions for improvement focused on Increasing Accessibility and Bi-directional Communication.
Conclusions:
- Provider feedback is actively being used to enhance ARMS, aiming for a more user-friendly and time-saving digital therapeutic.
- ARMS has the potential to offer effective, individualized digital treatment for AUD, particularly for rural or underserved populations.
- Modifications will focus on improving usability, relevance, and communication within the ARMS platform.
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