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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Related Experiment Video

Updated: Sep 28, 2025

Systematic Hearing Performance Evaluation Process for Adolescents with Cochlear Implantation at Early Ages
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Satisfaction with hearing assessment feedback using the My Hearing Explained tool: client and audiologist

Louise A Nell1, Faheema Mahomed Asmail1,2, Karina C De Sousa1,2

  • 1Department of Speech-Language Pathology and Audiology, University of Pretoria, Gauteng, South Africa.

International Journal of Audiology
|April 4, 2022
PubMed
Summary

The Ida My Hearing Explained Tool (IMHET) and standard audiogram offer similar client satisfaction for hearing assessment feedback. IMHET enhances understanding and recommendations, suggesting its value as a primary tool with audiogram supplementation.

Keywords:
AudiogramIDA toolbehavioural measureshearing assessment feedbackmy hearing explainedperceptionsperson-centred carepsycho-social/emotional

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Area of Science:

  • Audiology
  • Patient Communication
  • Hearing Health

Background:

  • Effective communication of hearing assessment results is crucial for patient understanding and satisfaction.
  • Traditional audiograms can be complex for clients to interpret.
  • Innovative tools aim to improve the feedback process in audiological consultations.

Purpose of the Study:

  • To compare client and audiologist satisfaction and understanding of hearing feedback using the Ida My Hearing Explained Tool (IMHET) versus a standard audiogram.
  • To evaluate the perceived benefits and drawbacks of each feedback method through mixed-methods research.

Main Methods:

  • A mixed-method design incorporating a single-blinded, randomized controlled trial and focus group discussions.
  • Clients (n=51) received hearing feedback via IMHET or audiogram.
  • Post-feedback, participants completed the Patient Satisfaction Questionnaire (PSQ); selected participants engaged in focus groups.

Main Results:

  • Overall client and audiologist satisfaction scores were not significantly different between IMHET and the audiogram (p > 0.05).
  • Both tools facilitated understanding and satisfaction, with IMHET additionally yielding themes of recommendations.
  • Qualitative data highlighted IMHET's value in client comprehension and engagement.

Conclusions:

  • The Ida My Hearing Explained Tool (IMHET) is a valuable resource for improving client understanding during hearing assessment feedback.
  • Audiologists suggest using the standard audiogram as a supplementary tool alongside IMHET for comprehensive feedback.
  • Integrating IMHET can enhance the audiological consultation experience, promoting better patient engagement and informed decision-making.