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Coproducing and Implementing Person-Centered Key Performance Indicators in Ambulatory Cancer Nursing
Brighide Lynch1, Tanya V McCance
1Authors' Affiliation: Ulster University, Newtownabbey, Co. Antrim, Northern Ireland.
Cancer Nursing
|April 10, 2022
Summary
Implementing person-centered nursing key performance indicators through coproduction enhances cancer care. This approach provides valuable feedback for nurses, improving patient experiences and fostering person-centered cultures in oncology settings.
Area of Science:
- Nursing Science
- Oncology Care
- Healthcare Quality Improvement
Background:
- Person-centered care is advocated for cancer patients, but measuring its delivery beyond clinical outcomes is challenging.
- Nurses and patients value a positive care experience, highlighting the need for effective measurement tools.
- Existing methods struggle to capture the nuances of person-centered care in clinical practice.
Purpose of the Study:
- To explore the impact of a coproduced implementation project using person-centered nursing key performance indicators (PCN KPIs).
- To support the development of person-centered practice in ambulatory chemotherapy units.
- To inform quality improvement activities through data collection and analysis.
Main Methods:
- An evaluation approach based on Medical Research Council guidance was used.
- A mobile application facilitated data collection and analysis across three cycles using four measurement tools.
- Six implementation teams from UK chemotherapy units participated, with qualitative interviews assessing participant experiences.
Main Results:
- Four key themes emerged: nurturing relationships, inspiring nursing staff, shaping practice through conversations, and achieving person-centeredness via coproduction.
- The implementation project successfully integrated PCN KPIs into practice.
- Qualitative data highlighted the positive experiences of participants involved in the coproduction process.
Conclusions:
- Implementing PCN KPIs via coproduction in cancer nursing is valuable.
- Generated data offer actionable feedback for nurses to enhance person-centered practice.
- This approach contributes to improved patient experiences and the development of person-centered cultures in oncology.
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