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The project ECHO first responder resiliency program: curriculum development, listening groups and lessons learned to
Jeffrey W Katzman1, Laura E Tomedi2, Shannon McCoy-Hayes2
1Department of Psychiatry and Behavioral Sciences, University of New Mexico, Albuquerque, NM, USA.
The First Responder (FR) Resilience ECHO Program offers virtual telementoring for FRs globally, enhancing resilience and self-care skills to address crises like the opioid epidemic and COVID-19 pandemic.
Area of Science:
- Public Health
- Mental Health
- Telementoring
Background:
- The First Responder (FR) Resilience ECHO Program evolved to support FRs facing unprecedented challenges.
- Initially addressing the opioid epidemic, its scope expanded during the COVID-19 pandemic to include global participants.
- The program recognized the changing needs of FRs experiencing overwhelm, detachment, and overload.
Purpose of the Study:
- To describe the curriculum and innovative "listening group" component of the FR Resilience ECHO Program.
- To evaluate the program's effectiveness in enhancing resilience and self-care skills for FRs.
- To share participant feedback and inform future resilience-building initiatives for frontline workers.
Main Methods:
- Utilized a virtual telementoring platform based on the Project ECHO model.
- Developed and adapted curriculum addressing psychological first aid, self-care, resilience, and peer support.
- Incorporated "listening groups" for peer-to-peer connection and shared experiences.
Main Results:
- The program successfully broadened its reach to international FRs during the COVID-19 pandemic.
- Curriculum adaptations, informed by participant input, effectively addressed emerging needs.
- The "listening group" innovation fostered a sense of community and shared understanding among participants.
Conclusions:
- The FR Resilience ECHO Program provides a vital resource for FRs globally, enhancing their capacity to manage crises.
- Virtual telementoring and peer support are effective strategies for building resilience in frontline workers.
- Ongoing adaptation and participant feedback are crucial for the program's continued success and relevance.
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