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Designing a Framework for Remote Cancer Care Through Community Co-design: Participatory Development Study
Eliah Aronoff-Spencer1,2, Melanie McComsey1, Ming-Yuan Chih3
1Design Lab, University of California San Diego, La Jolla, CA, United States.
Participatory co-design with diverse stakeholders, using the LAUNCH framework, created the myPath mobile app for cancer care. This inclusive approach yielded more usable and resilient health technology solutions.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Community-Based Participatory Research
Background:
- Telemedicine and remote patient monitoring show technology's potential in healthcare.
- Current methods for designing inclusive and resilient health systems are insufficient.
Purpose of the Study:
- To implement a participatory framework for co-designing effective healthcare solutions.
- To involve diverse stakeholders in creating health innovations.
Main Methods:
- Developed a co-design framework focused on cancer care communication and health problems.
- Utilized community engagement and lead-user innovation through structured design studios.
- Assessed prototype usability with the System Usability Scale and user feedback.
Main Results:
- Co-designed and tested the myPath mobile app and service model for cancer care coordination.
- The myPath app demonstrated superior usability compared to the National Comprehensive Cancer Network Distress Thermometer.
- Identified significant usability differences and noted variations in patient and provider feedback.
Conclusions:
- Community-based co-design and participatory problem definition can lead to more effective healthcare solutions.
- Design-with methods may outperform traditional design-for approaches in healthcare innovation.
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