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Improving Efficiency on a Pediatric Hospital Medicine Service With Schedule-Based Family-Centered Rounds
Marie E Wang1, R Marissa Hutauruk2, Shanna Perales3
1aDivision of Pediatric Hospital Medicine, Stanford University School of Medicine and Lucile Packard Children's Hospital Stanford, Palo Alto, California.
Implementing scheduled rounds improved patient care efficiency by ensuring timely starts, increasing nursing presence, and completing rounds earlier. This quality improvement initiative optimized hospital workflow and communication.
Area of Science:
- Healthcare Operations
- Quality Improvement Science
- Pediatric Hospital Medicine
Background:
- Inconsistent timing and processes in family-centered rounds lead to care inefficiencies.
- Variable nursing participation and end times negatively impact patient care.
- Optimizing rounding is crucial for efficient hospital operations.
Purpose of the Study:
- To implement and evaluate a schedule-based rounds process.
- To improve the timeliness and efficiency of patient rounds.
- To enhance nursing engagement and streamline workflow.
Main Methods:
- Utilized quality improvement methods on a pediatric hospital medicine service.
- Implemented an electronic health record-linked scheduling tool and improved communication.
- Tracked key metrics including rounding time, nursing presence, and completion rates.
Main Results:
- Achieved 96% of rounds within 30 minutes of scheduled time.
- Increased nursing presence from 79% to 94%.
- Raised percentage of rounds completed by 11:20 am from 0% to 86%.
Conclusions:
- Scheduled rounds significantly improved rounding workflow efficiency.
- Enhanced bedside nursing presence was achieved through this process.
- An EHR-linked scheduling tool is effective in facilitating optimized rounding.
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