Collaborative Development of a PACS-Integrated Quality Control Dashboard: a Single Institutional Experience

Area of Science:

• Radiology
• Medical Imaging
• Healthcare Informatics

Background:

• Effective communication between technologists and radiologists is crucial for maintaining diagnostic image quality.
• Large hospital systems face challenges in quality control reporting due to workflow disruptions and decreased throughput.

Purpose of the Study:

• To develop and implement an integrated quality control reporting system.
• To enhance communication and data accessibility for improved diagnostic imaging quality.

Main Methods:

• Collaborated with a PACS vendor to develop a new integrated system.
• Incorporated tools for instant quality error reporting and real-time quality data dashboards.
• Ensured system accessibility directly from PACS for seamless workflow integration.

Main Results:

• Over 8,167 quality reports logged since implementation, averaging 355 submissions per month.
• Positive early user engagement and feedback from radiologists and technologists.
• Indicated an overall improvement compared to previous quality control reporting systems.

Conclusions:

• The new integrated system facilitates seamless and convenient quality control reporting.
• Real-time data and instant reporting tools improve communication and diagnostic image quality.
• This model can inform other radiology enterprises aiming to optimize quality control processes.