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Valuing Diversity and Inclusion in Health Care to Equip the Workforce: Survey Study and Pathway Analysis
Jiban Khuntia1, Xue Ning2, Wayne Cascio1
1Health Administration Research Consortium, Business School, University of Colorado, Denver, CO, United States.
JMIR Formative Research
|April 22, 2022
Summary
Aligning diversity and talent strategies is key for health systems. A multipronged approach, tailored to each system, is essential for improving diversity and inclusion (D&I) and achieving desired benefits.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Human Resources
Background:
- The COVID-19 pandemic highlighted disparities in healthcare workforce diversity.
- Homogenous healthcare workforces struggle to meet the needs of diverse patient populations.
- Diversity and Inclusion (D&I) are critical for effective healthcare delivery.
Purpose of the Study:
- To explore associations between US health system characteristics and D&I practices.
- To examine how D&I practices link to workforce development pathways (IMPROVE, RECRUIT, COLLABORATE).
- To assess the connection between workforce development pathways and business/service benefits.
Main Methods:
- Surveyed 625 US health systems (135 responses) in Feb-Mar 2021.
- Analyzed data from 124 matched health systems using secondary data.
- Assessed workforce talent, D&I factors, practices, and benefits.
Main Results:
- Health system characteristics influence D&I practices and outcomes.
- The IMPROVE pathway showed greater effectiveness in linking D&I to benefits compared to RECRUIT and COLLABORATE.
- Aligning talent and diversity strategies is crucial for optimal health system performance.
Conclusions:
- Integrated diversity and talent plans yield significant benefits for health systems.
- A tailored, multipronged approach is necessary for effective D&I initiatives.
- Proactive planning and genuine commitment are vital for successful D&I outcomes.
Keywords:
CEONorth AmericaUnited Statesbenefitcharacteristicchief executive officercollaboratecollaborationdiversityemployeehealth carehealth systemhirehiringimproveinclusioninfluencepathwayrecruitstrategystudenttalentworkerworkforceworkplaceMore Related Videos
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