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A User-Centered Approach to the Application of BIM in Smart Working Environments
Da Yeon Park1, Jungsik Choi2, Soyeong Ryu3
1School of Architecture, Hanyang University, Seoul 04763, Korea.
This study addresses the user-centered application of Building Information Modeling (BIM) in architectural design. It develops personas to guide the creation of user-friendly BIM software and training for smart working environments.
Area of Science:
- Architecture, Engineering, and Construction (AEC) industry
- Smart Working Environments
- Human-Computer Interaction
Background:
- Building Information Modeling (BIM) is crucial for intelligent working systems in AEC.
- Current BIM software adoption in architectural offices lacks a user-centered approach due to a poor understanding of user needs.
- This gap hinders effective implementation in smart working environments.
Purpose of the Study:
- To investigate usability factors for developing user-centered BIM software.
- To propose a strategic direction for adopting BIM in architectural design offices.
- To enhance the user experience of BIM in smart working contexts.
Main Methods:
- A survey was conducted in two large domestic architectural offices.
- The persona method was adopted, focusing on user experience.
- A conceptual framework of usability was developed to identify user demands and characterize experiences.
Main Results:
- Four representative user personas were developed for smart working environments.
- Persona scenarios were created, reflecting real user needs and experiences with BIM software.
- The study identified key usability factors influencing BIM adoption.
Conclusions:
- The findings support the development of user-friendly BIM software for smart workflows.
- Customized training programs focusing on user experience are recommended for effective BIM adoption.
- Adopting a user-centered approach is vital for successful BIM implementation in architectural design.
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