National Trends in Pediatric Ambulatory Telehealth Utilization and Follow-Up Care

Naveed Rabbani1,2, Jonathan H Chen3,4

  • 1Department of Pediatrics, Stanford University School of Medicine, Stanford, California, USA.

Insights

Telemedicine is common in pediatrics, but some patients, like infants, need in-person follow-up. This research identifies which pediatric telemedicine visits require in-person evaluation for optimal care.

Area of Science:

  • Pediatric Healthcare
  • Digital Health
  • Health Services Research

Background:

  • Telemedicine adoption is increasing in pediatric care.
  • Optimal utilization requires understanding visit characteristics and follow-up needs.
  • Further research is needed to refine telemedicine guidelines.

Purpose of the Study:

  • To characterize pediatric telemedicine visits.
  • To analyze trends and encounter attributes associated with immediate in-person follow-up.
  • To identify patient groups and diagnoses most likely to require in-person evaluation after a telemedicine encounter.

Main Methods:

  • Analysis of ambulatory pediatric encounters from a nationwide insurance claims database.
  • Data from the first quarter of 2021 were examined.
  • Usage trends and encounter attributes were correlated with subsequent in-person visits.

Main Results:

  • Telemedicine accounted for 9.5% of ambulatory pediatric encounters.
  • 7.5% of telemedicine visits were followed by an in-person visit within 3 days.
  • Infants and perinatal diagnoses had higher rates of in-person follow-up (11% and 20%); mental health visits had the lowest.

Conclusions:

  • Telemedicine is a significant component of pediatric care.
  • Certain patient populations (infants) and conditions (perinatal) necessitate in-person follow-up.
  • Findings can guide optimization of pediatric telemedicine and inform guideline development.

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