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Abstract:
A comprehensive Quality Assurance Programme has been developed in the Department of Dietetic Services at Waikato Hospital. It involves the evaluation of personal performance and of the services provided by the Department. Performance Appraisal and Dietetic Record Audit. The programme has become an established aspect of the service. It has been modified from time to time, but always with the intent to improve performance. Significant gains have accrued to the Department and to the services it provides as a result of the Quality Assurance Programme.