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Communication methods between physicians and Deaf patients: A scoping review
Andrea Xue Jin Yet1, Vinuri Hapuhinne1, Weilyn Eu1
1Jeffrey Cheah School of Medicine and Health Sciences, Monash University Malaysia, Jalan Lagoon Selatan, Sunway, Selangor, Malaysia.
Patient Education and Counseling
|May 16, 2022
Summary
Effective communication between Deaf patients and physicians is crucial for health outcomes. This review highlights challenges and recommends person-centered approaches for better healthcare interactions.
Area of Science:
- Medical Communication
- Healthcare Accessibility
- Deaf Studies
Background:
- Deaf individuals encounter significant communication barriers in healthcare.
- Physician-patient interactions critically impact health outcomes.
- Understanding these dynamics is essential for improving care.
Purpose of the Study:
- To explore existing communication support for Deaf patients in medical consultations.
- To identify factors influencing the use of communication support.
- To enhance Deaf patient-physician interactions.
Main Methods:
- A scoping review adhering to Preferred Reporting System for Meta-Analysis guidelines.
- Searched PubMed, Medline, CINAHL Plus, and Scopus (Jan 2011 - June 2021).
- Thematic analysis was employed for data analysis.
Main Results:
- Four themes emerged: patient experiences, practitioner cultural competence, communication method challenges, and extrinsic factors.
- Professional interpreters are preferred but not always used.
- Writing and lip-reading are common; video remote interpreting is least common.
Conclusions:
- Healthcare professionals must recognize the diversity of Deaf patients and their communication needs.
- Adopting a person-centered approach is vital for equitable care.
- Findings offer insights for practice, education, and policy.
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