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Differences between managers' and safety professionals' perceptions of upwards influence attempts within safety
Cassandra Madigan1, Kïrsten A Way2, Kelly Johnstone1
1The University of Queensland, School of Earth and Environmental Sciences, St Lucia, Queensland 4072, Australia.
Journal of Safety Research
|May 19, 2022
Summary
Managers view rational persuasion as effective for safety professionals influencing decisions. However, organizational culture and leadership styles can impede influence, highlighting the need for tailored strategies.
Area of Science:
- Organizational Behavior
- Occupational Safety and Health
- Management Science
Background:
- Upward influence is crucial for safety professionals to gain management commitment.
- Little is known about managers' perceptions of safety professionals' influence tactics.
Purpose of the Study:
- To explore how safety professionals influence managers' safety decisions.
- To understand managers' perceptions of influence tactics' effectiveness.
Main Methods:
- Survey data collected from 145 managers regarding influence tactics.
- Comparison with survey data from 385 safety professionals.
Main Results:
- Rational persuasion positively associated with effectiveness; personal appeals and legitimating negatively associated.
- Knowledge, interpersonal skills, and experience enable influence.
- Organizational culture, safety beliefs, and leadership styles act as barriers.
Conclusions:
- First study to report upward influence from managers' perspectives.
- Managers and safety professionals agree on many factors, but professionals perceive a broader range of tactics as effective.
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