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Published on: February 16, 2011
Key Healthcare Leadership Competencies: Perspectives from Current Healthcare Leaders
Gillian Parker1, Tina Smith2, Christine Shea3
1MA, PhD, is a postdoctoral fellow at the Institute of Health Policy, Evaluation and Management (IHPME), University of Toronto in Toronto, ON. She can be reached by e-mail at gillian.parker@mail.utoronto.ca.
Abstract:
The healthcare system is complex and requires effective leaders who can navigate team, organizational and system dynamics. The objectives of this study were to explore competencies required to lead emerging healthcare challenges and identify strategies for developing successful leaders. Semi-structured interviews were conducted with 12 healthcare leaders from the government, hospitals and in consulting. This study unpacks competencies such as communication and change management and draws attention to the significance of emotional intelligence and working with data that have not traditionally been identified as key competencies. These findings can inform curriculum and modernization initiatives in healthcare leadership programs.
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