How student perceptions about online learning difficulty influenced their satisfaction during Canada's Covid-19...

Area of Science:

• Educational Technology
• Higher Education Studies
• Pandemic Response in Education

Background:

• The COVID-19 pandemic necessitated a rapid shift to remote teaching in higher education globally.
• Institutions faced challenges in maintaining satisfactory online learning experiences.
• Understanding factors influencing student satisfaction is crucial for effective online education.

Purpose of the Study:

• To investigate the transition to online learning during COVID-19.
• To identify factors influencing student satisfaction with the online learning environment.
• To provide insights for successful digitalization of higher education.

Main Methods:

• Employed a mixed-method research design.
• Collected qualitative and quantitative data on student experiences.
• Analyzed factors impacting perceived learning and satisfaction.

Main Results:

• Information overload and perceived technical skill requirements negatively affected student experience.
• Lack of social interactions, class format, and ambiguous communication were identified as key issues.
• Student satisfaction was significantly influenced by these environmental and pedagogical factors.

Conclusions:

• Successful digitalization of higher education requires systematic redesign of the online learning experience.
• Traditional pedagogical approaches need re-evaluation for the online context.
• Addressing identified factors is essential for improving online education quality.