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Walking on eggshells: A self-control perspective on workplace political correctness.
Joel Koopman1, Klodiana Lanaj2, Young Eun Lee3
1Department of Management, Texas A&M University.
The Journal of Applied Psychology
|May 23, 2022
Summary
Workplace political correctness, while promoting tolerance, depletes cognitive resources and can negatively impact marital behavior. Understanding its costs is crucial for managers navigating employee interactions.
Area of Science:
- Organizational Behavior
- Social Psychology
- Applied Psychology
Background:
- Workplace political correctness involves modifying language and behavior for sensitivity and tolerance.
- Increasing employee entrenchment in opinions and microaggressions highlights the need to study political correctness.
- Political correctness, though intended to protect others, is resource-intensive and can be a double-edged sword for employees.
Purpose of the Study:
- To develop the nomological network of political correctness by examining its antecedents, mechanisms, and outcomes.
- To understand the motivation behind workplace political correctness (other orientation).
- To investigate the costs of political correctness (cognitive resource depletion) and its impact on home life (marital behavior).
Main Methods:
- The study draws from self-control theory.
- It employs five empirical studies to investigate political correctness.
- Research examines antecedents, mechanisms, and consequences of workplace political correctness.
Main Results:
- Other orientation is identified as an antecedent to workplace political correctness.
- Cognitive resource depletion is a key mechanism explaining the costs of political correctness.
- Political correctness enactment is linked to negative home-based outcomes, including angry and withdrawn marital behavior.
Conclusions:
- Workplace political correctness has significant resource costs for employees.
- The effects of political correctness extend beyond the workplace, impacting personal relationships.
- Further research is needed to fully understand and manage the implications of political correctness in organizations.
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