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Related Concept Videos

Design Consideration01:22

Design Consideration

336
Designing a structure involves a series of considerations, primarily the material's ultimate strength, calculated through tests that measure changes under increased force until the material reaches its breaking point or limit. The ultimate load, where the material breaks, is divided by its original cross-sectional area, resulting in the ultimate normal stress or strength. The ultimate shearing stress is another significant factor taken into account.
The factor of safety is another key...
336

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Placing Users at the Center: Evaluating Exam Room Design for Improved User Experience.

Zorana Matić1, Yeinn Oh1, Lisa Lim2

  • 1Georgia Institute of Technology, Atlanta, GA, USA.

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Summary

This study introduces a method using functional scenario (FS) analysis to evaluate primary care exam room design. It provides quantifiable metrics to improve user experiences for providers, patients, and care partners.

Keywords:
design evaluationevidence-based designexam roomresearch methodologyuser experienceuser-centered design

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Area of Science:

  • Healthcare Design Research
  • Human Factors in Medicine
  • Architectural Psychology

Background:

  • Primary care exam rooms are critical for patient-provider interaction but lack rigorous design evaluation metrics.
  • Current exam room designs often fail to adequately support the diverse needs of all users, impacting experiences and outcomes.
  • Improved design evaluation is essential for enhancing healthcare delivery and patient satisfaction.

Purpose of the Study:

  • To develop quantifiable criteria and spatial metrics for assessing primary care exam room design affordances.
  • To evaluate how exam room layouts support the functional needs of providers, patients, and care partners.
  • To provide tools for informed decision-making during the early stages of healthcare facility design.

Main Methods:

  • Functional Scenario (FS) analysis was employed to evaluate nine primary care exam rooms.
  • User needs were identified for three key groups: providers, patients, and care partners.
  • Spatial metrics were developed to quantify the design's support for identified functional scenarios.

Main Results:

  • Eleven functional scenarios (FSs) were defined: three for providers, five for patients, and three for care partners.
  • The analysis revealed specific design strategies that can enhance user experiences within exam rooms.
  • Quantifiable data on design affordances for multiple stakeholders were generated.

Conclusions:

  • The study quantitatively measured the design affordances of primary care exam rooms for various users.
  • The developed criteria and metrics offer new design guidance for optimizing user experiences.
  • This research aims to foster a better understanding of user perspectives in healthcare space design.