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Awareness and Perception of Google® Reviews Among French GPs
Erwan Kerisit1, Bertrand Legrand2,3, Matthieu Calafiore1,2,4
1Univ. Lille, Department of general medicine, F-59000 Lille, France.
Abstract:
The objective of this study was to assess the perception of French general practitioners (GPs) and the impact of the Google® online physician rating system. We questioned the French GPs with a self-administered questionnaire. A total of 412 GPs had answered the complete questionnaire. 83.25% of respondents did not validate the relevance of the physician rating websites. The most decried limitations were the lack of validity of these opinions and the negative impact on physicians.
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