Strengthening supervisor support for employees with common mental health problems: developing a workplace
Suzanne G M van Hees1,2, Bouwine E Carlier3, Roland W B Blonk4,5,6
1Occupation and Health Research Group, HAN University of Applied Sciences, P.O. Box 6960, 6503 GL, Nijmegen, The Netherlands. Suzanne.vanhees@han.nl.
This study developed a workplace intervention to improve supervisor support for employees with common mental health problems (CMHP). The evidence-based guideline promotes a mentally healthy workplace and helps employees with CMHP stay at work.
Area of Science:
- Occupational Health
- Psychology
- Organizational Behavior
Background:
- Common mental health problems (CMHP) are increasing, leading to negative work outcomes like absenteeism and reduced performance.
- Organizational interventions show promise, but supervisor roles in supporting employees with CMHP require further strengthening.
- This study focuses on a preventative, organizational-level intervention to promote employees with CMHP staying at work through enhanced supervisor support.
Purpose of the Study:
- To develop a workplace intervention to strengthen supervisor support for employees experiencing common mental health problems (CMHP).
- To promote a 'stay at work' approach for employees with CMHP by enhancing supervisor capacity.
- To contribute to organizational interventions by focusing on the crucial role of supervisors.
Main Methods:
- The Intervention Mapping (IM) approach was utilized, involving stakeholders like employees with CMHP, supervisors, and occupational health professionals.
- The Integrated Model of Behaviour Prediction for employers guided the intervention development.
- Thematic analysis of interviews and focus groups informed the intervention design across all six IM steps.
Main Results:
- A comprehensive needs assessment led to the creation of an online guideline, the Stay At Work (SAW) Supervisor Guideline.
- The guideline offers five step-wise themes for supporting employees with CMHP, focusing on changeable actions like signaling problems, stimulating autonomy, and exploring accommodations.
- Stakeholders identified the need for coaching sessions by occupational health professionals, incorporating practical, evidence-based strategies.
Conclusions:
- The SAW-Supervisor Guideline intervention addresses supervisors' needs for support in managing employees with mental health issues via a preventative, behavior-oriented approach.
- Intervention Mapping provided a systematic process for developing a novel intervention by identifying, structuring, and prioritizing supervisor support factors.
- Active stakeholder involvement ensured the intervention was well-received, and the theoretical framework effectively bridges research and practice for supportive supervisor behaviors.
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