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Updated: Sep 8, 2025
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
A qualitative analysis of educational, professional and socio-cultural issues affecting interprofessional
Marco Bennardi1, Nicola Diviani1, Piercarlo Saletti2
1University of Lucerne, Department of Health Sciences and Medicine, Frohburgstrasse 3, 6002 Lucerne, Switzerland; Swiss Paraplegic Research, Person-centered Healthcare and Health Communication Group, Guido A. Zäch Strasse 4, 6207 Nottwil, Switzerland.
Objectives:
Oncology palliative care (PC) services seek to improve quality of life in patients with cancer. PC providers face significant systemic obstacles, stemming from insufficient collaboration between healthcare providers. This study explores these obstacles and strategies to help facilitate successful collaboration amongst healthcare providers at a systemic level.
Methods:
A multicenter qualitative study was conducted via interviews and focus groups. Fifty employees in Italian-speaking Switzerland were interviewed, along with ten relatives of oncology patients. Framework analysis was used to identify and categorize the most prominent themes.
Results:
Three main themes were identified: knowledge of and connection to other healthcare approaches; beliefs, attitudes and behavior regarding collaboration; and values, attitudes and beliefs towards life, end-of-life and optimal care approaches for oncology patients.
Conclusions:
Strategies that promote interprofessional collaboration and oncology PC services should foster a cultural shift towards perceiving these services as a medical specialty, thereby contributing to quality patient care.
Implications:
An overview of potential limitations is provided, in addition to a timeline of interprofessional collaboration which would help to optimize oncology PC services.
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