Impact of the COVID-19 Pandemic on HIM Professionals in a Rural State

The COVID-19 pandemic has greatly disrupted the healthcare industry, impacting health information professionals through facility changes, remote work, shifting priorities, and personal stressors. This study explores the impacts of these disruptions on health information professionals in a rural state. Participants indicated involvement in expanding and new responsibilities related to tracing and data collection, the expansion of telehealth services, and disaster planning. Their work was impacted by facility closures and suspended services, an increase in remote work, increased communications during the pandemic, and the shift to virtual continuing education. As with much of society, many participants also experienced worsening mental well-being, social wellness, and stress related to a variety of factors. Despite the stress and uncertainty, participants also found inspiration in the pandemic, taking time to reprioritize, connect with others, and find strength in human resilience.