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Who's Posting What? A Qualitative, Cross-Sectional Study Comparing Twitter and Instagram Patterns Between Health Care
Alexa C Dzienny1, Coralee T Toal2, Jocelyn J Fitzgerald2
1From the Department of Obstetrics and Gynecology, The George Washington University School of Medicine and Health Sciences, Washington, DC.
Physicians use Twitter more than Instagram for urogynecology content, primarily targeting peers. Patient and physician engagement is low, highlighting a need for better online physician-patient communication and education.
Area of Science:
- Social Media Analysis
- Urogynecology
- Health Communication
Background:
- Limited physician-authored, evidence-based content exists on social media platforms.
- Physician social media usage patterns, including audience and content, are not well-documented.
Purpose of the Study:
- To investigate social media (Twitter and Instagram) usage patterns for urogynecology hashtags.
- To analyze content and intended audience of posts by physicians, patients, and allied health professionals (AHPs).
Main Methods:
- Utilized 12 urogynecology hashtags from the Urogynecology Tag Ontology project for Twitter and Instagram searches.
- Included up to 5 top posts per hashtag per author type (physician, patient, AHP).
- Analyzed posts using Dedoose qualitative software for author, hashtag, intended audience, and themes.
Main Results:
- Twitter: 41% physician, 40% patient, 18.3% AHP posts. Physician content targeted health professionals (64%).
- Instagram: 50% patient, 39% AHP, 11% physician posts. AHP content targeted patients (62%).
- Physicians discussed academic topics; patients shared personal experiences. Most patient posts targeted other patients (90%).
Conclusions:
- Physicians favor Twitter for peer-focused content, with limited direct patient engagement.
- Patients and AHPs utilize social media for patient-to-patient and patient-to-public communication.
- Significant opportunity exists to enhance physician-public interaction and patient education on social media.
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