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Information Overload in Patient Education: A Wilsonian Concept Analysis
Tongyao Wang1, Joachim G Voss2
1Post-Doctoral Fellow, School of Nursing, University of Hong Kong, Hong Kong, China; Student, Frances Payne Bolton School of Nurisng, Case Western Reserve University, Cleveland, OH, USA.
Nursing Science Quarterly
|June 28, 2022
Summary
Patients experience information overload when healthcare information exceeds their capacity to absorb it, leading to stress and poor self-care. Recognizing this patient burden is crucial for healthcare providers.
Area of Science:
- Healthcare Education
- Patient Information Management
- Health Communication
Background:
- Patient education is vital for effective healthcare.
- Information overload in patients can negatively impact health outcomes.
- A clear definition of information overload in this context is needed.
Purpose of the Study:
- To clarify the concept of information overload in patient education.
- To define its causes and consequences within healthcare.
Main Methods:
- Modified six-step Wilsonian concept analysis.
- Literature review of PubMed, PsycInfo, CINAHL, and MEDLINE (2000-2018).
Main Results:
- Information overload occurs when received information exceeds an individual's absorption threshold.
- Causes include information quantity, quality, and delivery structures.
- Associated with increased patient stress and diminished self-care performance.
Conclusions:
- Healthcare providers must recognize patient information overload.
- Understanding this concept can improve patient education strategies.
- Addressing information overload is essential for better patient self-care and outcomes.
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