Intergenerational knowledge management in a cutting-edge Israeli industry: Visions and challenges.

Area of Science:

• Organizational Studies
• Knowledge Management
• Quality Systems Engineering

Background:

• Knowledge management is crucial for organizational success, involving data, information, and knowledge collection and utilization.
• Effective knowledge management enhances innovation, learning, and the creation of up-to-date knowledge within organizations.
• Intergenerational knowledge transfer and retention are significant challenges across industries, impacting organizational resilience.

Purpose of the Study:

• To identify necessary changes in quality systems for improved intergenerational learning and knowledge retention.
• To understand factors fostering an organizational culture that supports innovation, knowledge sharing, and continuous learning.
• To analyze influences on knowledge management quality and transfer between different workforce generations.

Main Methods:

• Qualitative data collection through interviews with industry professionals.
• Quantitative data collection via surveys to gather industry perspectives and needs.
• Analysis of factors impacting knowledge management quality and transgenerational knowledge transfer.

Main Results:

• Industry professionals prioritize integrating and improving organizational knowledge.
• Facilitating knowledge sharing and transfer between workforce generations is a key objective.
• Implementing quality management standards requires a cultural shift towards workforce involvement in knowledge management systems.

Conclusions:

• Adapting quality systems is essential for enhancing intergenerational knowledge transfer and retention.
• Developing organizational knowledge resilience necessitates active workforce participation in knowledge management systems.
• A supportive organizational culture is fundamental for effective knowledge management and innovation.