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Managing Minds at Work: Development of a Digital Line Manager Training Program.

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Summary

A new digital program, Managing Minds at Work, supports managers in preventing mental ill-health. Pilot testing shows it is useful, relevant, and easy to use, positively impacting manager attitudes and intentions.

Keywords:
digitalinterventionline managersmental healthoccupationalstresstrainingworkforceworkplace

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Area of Science:

  • Occupational Health
  • Digital Health Interventions
  • Workplace Mental Wellbeing

Background:

  • Mental ill-health is a leading cause of sickness absence, imposing significant economic burdens.
  • Workplace interventions are crucial for preventing mental ill-health and supporting employee wellbeing.
  • The "Managing Minds at Work" program was developed to address these needs through a preventative digital approach.

Purpose of the Study:

  • To describe the design and development of the "Managing Minds at Work" digital training program.
  • To outline the co-design and user-centered development process.
  • To report on initial pilot and usability testing findings prior to feasibility studies.

Main Methods:

  • Collaborative participatory design, including co-design and user-centered principles.
  • Agile methodology used for content co-creation with a stakeholder virtual community of practice.
  • Development aligned with the Medical Research Council (MRC) framework for complex interventions.

Main Results:

  • The program covers five key areas: self-care, work design, stress management competencies, mental health conversations, and psychological safety.
  • Pilot and usability testing (n=37) indicated the program is perceived as useful, relevant, and easy to use by managers.
  • Positive impacts were observed on manager attitudes and behavioral intentions towards preventing mental ill-health and promoting wellbeing.

Conclusions:

  • The "Managing Minds at Work" digital program is a stakeholder-endorsed, adaptable intervention for diverse organizations.
  • Initial testing suggests favorable manager perceptions and positive shifts in attitudes and intentions.
  • Further feasibility and acceptability testing in various employment settings is warranted.