The Zoom solution: Promoting effective cross-ideological communication online

Ashley L Binnquist1, Stephanie Y Dolbier1, Macrina C Dieffenbach1

  • 1Department of Psychology, University of California, Los Angeles, Los Angeles, California, United States of America.

Plos One
|July 20, 2022
PubMed
Summary

Online video-chat platforms can facilitate cross-ideological communication (CIC) among polarized individuals. Contrary to expectations, interactions were more positive than predicted, suggesting CIC is beneficial for reducing hostility and fostering understanding.

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