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Using a Virtual Patient via an Artificial Intelligence Chatbot to Develop Dental Students' Diagnostic Skills
Ana Suárez1, Alberto Adanero2, Víctor Díaz-Flores García1
1Department of Preclinical Dentistry, School of Biomedical Sciences, Universidad Europea de Madrid, 28670 Madrid, Spain.
Summary
Dental students reported high satisfaction with artificial intelligence (AI) virtual patients, finding them beneficial for improving diagnostic skills in a safe, simulated environment. This technology shows promise for enhancing dental education.
Area of Science:
- Dental Education
- Artificial Intelligence in Healthcare
- Medical Simulation
Background:
- Effective diagnosis is a core competency for dental professionals.
- Clinical case experience is crucial for improving student performance.
- Virtual patients offer a controlled and safe learning environment.
Purpose of the Study:
- To assess dental student satisfaction with an AI-powered virtual patient chatbot.
- To evaluate the impact of AI virtual patients on diagnostic skill development.
- To explore the potential of AI in dental curricula.
Main Methods:
- A descriptive cross-sectional study was conducted.
- Fourth and fifth-year dental students interacted with an AI chatbot simulating a virtual patient.
- Student satisfaction was assessed via a survey after several weeks of interaction.
Main Results:
- 193 students participated in the study.
- A high level of satisfaction was reported (mean score 4.36).
- Fifth-year students and those achieving correct diagnoses showed higher satisfaction.
Conclusions:
- AI-powered virtual patients are positively valued by dental students.
- This technology can enhance diagnostic training and prepare students for technological advancements.
- Incorporating AI virtual patients into dental curricula is recommended.

