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COVID-19 Vaccination Drive in a Low-Volume Primary Care Clinic: Challenges & Lessons Learned in Using Homegrown
Reita N Agarwal1, Rajesh Aggarwal2, Pridhviraj Nandarapu3
1Department of Internal Medicine, VA Hospital, Memphis, TN 37132, USA.
Vaccines
|July 27, 2022
Summary
A custom web platform improved COVID-19 vaccine uptake by 51% in a small clinic, surpassing town, county, and state rates. This highlights the value of primary care clinics in public health initiatives.
Area of Science:
- Public Health
- Health Informatics
- Vaccinology
Background:
- The COVID-19 pandemic necessitated widespread vaccination efforts.
- Small primary care clinics (PCCs) faced cost barriers integrating new self-scheduling software.
- Developing cost-effective, scalable digital health solutions is crucial for mass inoculation.
Observation:
- PCCs leverage patient rapport for vaccination engagement.
- Good Health Associates Clinic (GHAC) developed a self-registration and scheduling web platform.
- The platform aimed for easy implementation, cost-effectiveness, and scalability.
Findings:
- The developed web portal and SMS platform improved Moderna vaccination uptake to 51%.
- This uptake rate exceeded local (36%) and state (39%) vaccination rates during April-July 2021.
- The initiative demonstrated enhanced vaccine accessibility and community engagement.
Implications:
- PCCs are vital in driving patient vaccination uptake.
- Government funding and EHR vendor incentives for patient self-scheduling software are recommended.
- Accessible, personalized care in PCCs is key to accelerating public health campaigns.
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