Examining patient flow in a tertiary hospital's emergency department at a low coronavirus prevalence region

Wen-Min Tseng1, Po-Hsiang Lin1, Pin-Chieh Wu2,3,4

  • 1Department of Emergency Medicine, Kaohsiung Veterans General Hospital, No.386, Dazhong 1st Rd., Zuoying Dist, Kaohsiung City, 813414, Taiwan.

Insights

The COVID-19 pandemic reduced emergency department visits, particularly for non-urgent cases, in low-prevalence Taiwan. This shift improved patient flow and reduced wait times, offering insights for optimizing emergency care.

Area of Science:

  • Emergency Medicine
  • Public Health
  • Epidemiology

Background:

  • Taiwan's successful COVID-19 containment created a unique setting for studying emergency medical use.
  • The study focuses on a tertiary hospital in southern Taiwan, a region with low COVID-19 prevalence.

Purpose of the Study:

  • To examine the impact of the COVID-19 pandemic on emergency department (ED) patient flow over one year.
  • To analyze changes in ED attendance, visit acuity, length of stay, and return visit rates.

Main Methods:

  • A cross-sectional observational study was conducted from January to December 2020.
  • ED patient flow data from 2020 was compared to 2019 data.
  • Statistical analysis included descriptive statistics and t-tests/Mann-Whitney U tests.

Main Results:

  • ED census declined by 30.8% early in 2020, with a 40.5% nadir in April.
  • Overall ED attendance decreased by 20.3% during 2020 (p < 0.001).
  • Significant reductions were observed in ambulatory, lower-urgency, and pediatric visits; length of stay shortened, especially in adult divisions; 72-hour unscheduled return visits decreased.

Conclusions:

  • In low-prevalence regions, the pandemic reshaped emergency medical care, leading to improved ED patient flow.
  • The findings suggest potential strategies for mitigating emergency department overcrowding.
Abstract

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