Improving the patient experience during musculoskeletal interventional procedures.

Area of Science:

• Musculoskeletal Interventional Radiology
• Patient Experience Improvement

Background:

• Patient experience in musculoskeletal interventional radiology is influenced by pre-procedure, intra-procedure, and post-procedure factors.
• Improving patient care requires a holistic approach, addressing all stages of the interventional radiology process.

Purpose of the Study:

• To identify and analyze key factors influencing patient experience in musculoskeletal interventional radiology.
• To highlight opportunities for enhancing patient satisfaction and outcomes throughout the procedure lifecycle.

Main Methods:

• Review of pre-procedure, intra-procedure, and post-procedure elements impacting patient experience.
• Analysis of communication strategies, psychological interventions, and ancillary tools for anxiety and pain management.

Main Results:

• Effective pre-procedure strategies include smooth scheduling, positive environment, and clear communication.
• Radiologist-patient rapport and informed consent are crucial for building trust and reducing anxiety.
• Intra-procedure interventions like psychological support, empathic communication, and sensory stimulation can mitigate pain and anxiety.
• Clear post-procedure expectations and accessible support facilitate recovery.

Conclusions:

• A patient-centered approach encompassing all procedural phases is essential for optimizing the musculoskeletal interventional radiology experience.
• Implementing targeted strategies before, during, and after procedures can significantly improve patient satisfaction and recovery.