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Community Conversations About COVID-19.

Yamila El-Khayat1, Nora Franco2, Lara Miller3

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Summary

This program trained community health workers (CHWs) and native patient navigators (NPNs) to access reliable health information for Latinx and Native American communities during the COVID-19 pandemic.

Keywords:
Bilingual health informationCOVID-19LatinXNative AmericanSpanishcommunity health workerscultural sensitivity

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Area of Science:

  • Health Literacy
  • Community Health
  • Information Science

Background:

  • Latinx and Native American communities faced challenges accessing culturally sensitive COVID-19 health information.
  • A need existed for accessible and reliable health resources tailored to these specific populations.

Purpose of the Study:

  • To develop and implement a culturally sensitive program, "Community Conversations About COVID-19."
  • To train community health workers (CHWs), native patient navigators (NPNs), and medical students on utilizing National Library of Medicine (NLM) and other reliable health information resources.
  • To foster a collaborative learning environment for sharing experiences in navigating health information during the pandemic.

Main Methods:

  • Medical librarians partnered with Latinx/Spanish-speaking CHWs and NPNs from Native American communities in Tucson, Arizona.
  • Collaboration included second-year medical students from the University of Arizona College of Medicine - Phoenix.
  • Training focused on accessing resources from the National Library of Medicine, National Institutes of Health, and Centers for Disease Control and Prevention (CDC).

Main Results:

  • CHWs, NPNs, and students were trained on accessing credible health information sources.
  • Participants engaged in mutual learning, sharing experiences of health information access during the pandemic.
  • The program facilitated knowledge exchange between community health representatives and future medical professionals.

Conclusions:

  • Culturally sensitive training programs are crucial for improving health information access in underserved communities.
  • Collaboration between librarians, community health workers, and medical students enhances health literacy and resource utilization.
  • Empowering CHWs and NPNs with information access strengthens community resilience during public health crises.