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Addressing telehealth education in a family nurse practitioner program through simulation-based learning
Faith Berrier1, Susan Hellier1
1St. Clair Hospital, Pittsburgh, PA; and.
Healthcare providers received telehealth training through a new learning module and simulation. This approach improved objective clinical performance measurement, student satisfaction, and confidence in applying telehealth skills.
Area of Science:
- Medical Education
- Health Informatics
- Clinical Simulation
Background:
- The COVID-19 pandemic significantly increased telehealth usage, necessitating rapid adaptation by healthcare agencies.
- Many healthcare providers lacked adequate training in telehealth delivery models, whether in practice or academic settings.
- Existing educational frameworks and best practices were insufficient for preparing providers for virtual care.
Purpose of the Study:
- To develop, implement, and evaluate a telehealth medical skills learning module and standardized patient simulation.
- To provide an objective method for assessing student clinical performance in a telehealth context.
- To enhance student satisfaction and self-confidence in utilizing telehealth in clinical practice.
Main Methods:
- A learning module focused on essential telehealth medical skills was designed based on educational theory and evidence.
- A summative assessment using standardized patient simulation was implemented to evaluate skill acquisition.
- The development, implementation, and evaluation processes of the module and simulation were documented.
Main Results:
- The learning module and simulation offered a novel teaching strategy for telehealth.
- The simulation provided an objective measurement of student clinical performance, surpassing traditional methods.
- Students reported increased satisfaction with the simulation experience and greater self-confidence.
Conclusions:
- Simulation-based learning is an effective strategy for teaching and assessing telehealth skills.
- This approach enhances objective performance evaluation and boosts student confidence.
- The developed module and simulation can be valuable tools for telehealth education in healthcare programs.
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