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Use Virtual Reality to Enhance Intercultural Sensitivity: A Randomised Parallel Longitudinal Study.

Chen Li, Angel Lo Lo Kon, Horace Ho Shing Ip

    IEEE Transactions on Visualization and Computer Graphics
    |September 1, 2022
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    Summary
    This summary is machine-generated.

    Virtual reality (VR) exposure significantly enhances intercultural sensitivity, with improvements sustained longer compared to video. Emotional empathy and presence in VR predict these gains.

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    Area of Science:

    • Intercultural Communication
    • Psychology
    • Human-Computer Interaction

    Background:

    • Emotional empathy is a key component of intercultural sensitivity.
    • Intercultural sensitivity is crucial for effective intercultural communication competence.
    • Virtual reality (VR) offers immersive potential for training interventions.

    Purpose of the Study:

    • To investigate the efficacy of VR exposure in enhancing intercultural sensitivity.
    • To compare VR exposure with video-based and no-intervention control groups.
    • To explore predictors of intercultural sensitivity changes in VR.

    Main Methods:

    • A randomized parallel longitudinal study with 80 participants.
    • Three groups: VR exposure, video exposure, and control.
    • Intercultural sensitivity measured at baseline, immediately post-exposure, and 3 weeks later.

    Main Results:

    • VR group showed significant intercultural sensitivity enhancement (within and between subjects).
    • VR and video groups had similar immediate effects, but VR showed better retention at 3 weeks.
    • Sense of presence and emotional empathy predicted intercultural sensitivity changes in the VR group.

    Conclusions:

    • VR exposure is an effective method for improving intercultural sensitivity.
    • VR training demonstrates superior long-term retention of intercultural sensitivity compared to video.
    • Presence and emotional empathy are critical factors in VR-based intercultural training effectiveness.