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How Does Feedback Valence Improve Team Creativity by Influencing Team Relationship Conflict?
Shuwei Liu1,2, Yuchun Xiao1, Xinlai Wang2
1School of Business Administration, Zhejiang Gongshang University, Hangzhou, 310018, People's Republic of China.
Positive feedback enhances team creativity more than negative feedback by reducing relationship conflict. Creative time pressure also influences this relationship, offering valuable insights for management practices.
Area of Science:
- Organizational Behavior
- Social Psychology
- Management Science
Background:
- Team creativity is crucial for organizational success.
- Feedback is a key management tool for enhancing creativity.
- The impact of feedback valence (positive vs. negative) on team creativity is not well understood.
Purpose of the Study:
- To investigate the influence mechanism of feedback valence on team creativity.
- To examine the mediating role of team relationship conflict.
- To explore the moderating effect of creative time pressure.
Main Methods:
- Experimental research design.
- Involved 107 teams and 379 college students.
- Conducted experiments totaling 1600 minutes.
Main Results:
- Feedback valence positively affects team creativity.
- Positive feedback is more beneficial for team creativity than negative feedback.
- Team relationship conflict mediates the effect of feedback valence on team creativity.
- Creative time pressure moderates the relationship between feedback valence and team creativity/conflict.
Conclusions:
- Positive feedback enhances team creativity by reducing relationship conflict.
- Negative feedback can hinder team creativity by increasing relationship conflict.
- Findings offer practical guidance for managers to foster team creativity.
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