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Interpreter-mediated psychiatric assessments: Metacommunication as key
Orest Weber1, Jonathan Klemp1, Florian Chmetz1
1Community Psychiatry Service, Department of Psychiatry, Lausanne University Hospital and University of Lausanne, Switzerland.
Psychiatric assessments with interpreters present unique communication hurdles. This study identifies six key challenges and proposes inter-professional metacommunication strategies for clinicians and interpreters to improve patient care.
Area of Science:
- Psychiatry
- Linguistics
- Sociology
Background:
- Interpreter-mediated psychiatric assessments involve complex communication dynamics.
- Non-native migrant patients face distinct challenges in these settings.
Purpose of the Study:
- To describe communication challenges in triadic psychiatric assessments.
- To identify strategies for clinicians and interpreters to improve communication outcomes.
Main Methods:
- Filmed, transcribed, and translated 10 interpreter-mediated psychiatric consultations.
- Conducted clinical, interactional sociolinguistic, and interdisciplinary analyses.
Main Results:
- Identified six challenges: speech comprehensibility, discussing emotions, sensitive remarks, clinician interventions, interruptions, and non-verbal communication.
- Highlighted the role of face-saving and mutual needs awareness in these challenges.
- Developed specific inter-professional metacommunication strategies for each challenge.
Conclusions:
- Clinicians and interpreters must recognize and address communication challenges in psychiatric assessments.
- A reflexive approach and use of metacommunication tools can enhance clinical and communicational outcomes.
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