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Youth Development Staff Experiences During the COVID-19 Pandemic: a Mixed Methods Study
Debralyn Woodberry-Shaw1, Thomas Akiva1, Stephanie S Lewis2
1School of Education, University of Pittsburgh, Pittsburgh, USA.
Child & Youth Care Forum
|September 12, 2022
Summary
Youth development staff experienced stress and compassion satisfaction during the COVID-19 pandemic. Leaders should offer support and staff should focus on controllable actions to aid young people.
Area of Science:
- Social Sciences
- Psychology
- Public Health
Background:
- Youth-serving organizations are integral to providing opportunities for young people.
- Youth development staff are central to the functioning of these organizations.
Purpose of the Study:
- To explore stress and compassion satisfaction among youth development staff during the early COVID-19 pandemic.
- To examine variations in stress and compassion satisfaction by race/ethnicity and gender.
- To understand the impact of collective trauma on frontline workers in youth programs.
Main Methods:
- An explanatory sequential mixed methods study was conducted.
- Quantitative data collected via survey from 283 youth development staff.
- Qualitative data gathered through interviews with a subset of 25 staff members.
Main Results:
- Youth development staff reported experiencing both stress and compassion satisfaction.
- Findings highlight the emotional toll of the pandemic on essential workers.
- Individual and demographic factors may influence staff well-being during crises.
Conclusions:
- Organizational leaders should proactively support youth development staff, especially before collective trauma events.
- Implementing supportive policies and practices can mitigate staff stress and enhance compassion satisfaction.
- Staff are encouraged to prioritize personal wellness and focus on controllable actions to support youth during crises.
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