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The Joint Effect of Social Comparison and Social Distance on Evaluation of Intertemporal Choice Outcomes in Event-related Potential Studies
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Shame: Does It Fit in the Workplace? Examining Supervisor Negative Feedback Effect on Task Performance.

Shagufta Zada1,2, Jawad Khan3, Imran Saeed4

  • 1Business School, Henan University, Kaifeng, 475000, People's Republic of China.

Psychology Research and Behavior Management
|September 13, 2022
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Summary

Supervisor negative feedback can enhance employee task performance by inducing shame, especially when employees have high self-esteem. This study explores the psychological dynamics of feedback in the workplace.

Keywords:
self-esteemshamesupervisor negative feedbacktask performance

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Area of Science:

  • Organizational Psychology
  • Workplace Behavior
  • Social Psychology

Background:

  • Organizational psychology investigates shame and its triggers.
  • Affective Events Theory (AET) posits that workplace events influence emotions, attitudes, and actions.

Purpose of the Study:

  • To examine the relationship between supervisor negative feedback and employee task performance.
  • To investigate the mediating role of shame in this relationship.
  • To explore the moderating effect of self-esteem.

Main Methods:

  • Data collected from 258 full-time employees in Pakistani educational institutions using convenience sampling.
  • Data gathered in three phases to mitigate common variance bias.
  • Statistical analysis included simple linear regression and Hayes' PROCESS macro for mediation and moderation.

Main Results:

  • Supervisor negative feedback positively correlates with employee task performance.
  • Shame partially mediates the link between negative feedback and task performance.
  • The association between negative feedback and task performance is stronger for employees with high self-esteem.

Conclusions:

  • Supervisor negative feedback can be a catalyst for improved task performance through the experience of shame.
  • Self-esteem significantly influences the impact of negative feedback on performance.
  • Findings offer theoretical and practical insights into feedback mechanisms in organizational settings.