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Knowledge transfer of eLearning objects: Lessons learned from an intercontinental capacity building project.

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Summary
This summary is machine-generated.

Effective knowledge transfer between UK/EU and Malaysian higher education institutions faced challenges like mismatched expectations and cultural differences. Addressing these early can improve international technology adoption in education.

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Area of Science:

  • Educational Technology
  • International Higher Education
  • Knowledge Management

Background:

  • Effective knowledge transfer of eLearning objects is crucial for technology adoption in education.
  • Inter-organizational knowledge transfer, especially across continents, faces significant challenges.
  • The ACoRD project focused on transferring digital learning development knowledge from UK/EU to Malaysian higher education institutions (HEIs).

Purpose of the Study:

  • To explore the challenges encountered during the ACoRD project's knowledge transfer process.
  • To identify lessons learned from transferring digital learning development knowledge between UK/EU and Malaysian HEIs.
  • To provide insights for improving inter-organizational and international knowledge transfer.

Main Methods:

  • A qualitative study was conducted using focus group discussions with knowledge providers and receivers (n=25).
  • Four focus group discussions were held in the early and mid-phases of the project.
  • Transcripts from audio-recorded interviews were analyzed using thematic analysis.

Main Results:

  • Key themes included mismatched expectations, exceeding professional comfort zones, difficulties in cascading knowledge, cultural differences, and pandemic disruptions.
  • Providers and receivers experienced differing expectations regarding the knowledge transfer process.
  • Cultural and logistical challenges, compounded by the COVID-19 pandemic, significantly impacted knowledge dissemination.

Conclusions:

  • A conducive platform for continuous, bi-directional needs assessment and feedback is essential, particularly in the early stages.
  • Addressing identified challenges and implementing effective strategies can enhance knowledge transfer between organizations and countries.
  • The study offers valuable guidance for future international collaborations in educational technology and digital learning development.