Using normalisation process theory to understand implementation of integrated multi-sector pre-registration trainee...

Area of Science:

• Pharmacy Workforce Development
• Healthcare Education
• Professional Training

Background:

• The integrated training program for pre-registration trainee pharmacy technicians (PTPTs) was designed as a workforce intervention.
• The program involved 35 PTPTs in 2-year training posts across multiple sectors, including substantial work-based training.

Purpose of the Study:

• To identify factors that facilitated or inhibited the implementation of the PTPT integrated training program.
• To provide recommendations for embedding and maintaining integrated PTPT training in routine practice.

Main Methods:

• Utilized Normalisation Process Theory (NPT) constructs for analysis.
• Conducted semi-structured interviews with 14 PTPTs and 15 supervisors.
• Administered a survey to assess training outcomes (confidence, preparedness) of integrated (n=31) versus single-sector PTPTs (n=39).

Main Results:

• Varied understanding of the intervention's purpose among participants.
• Supervisors faced challenges with communication due to time constraints, despite recognizing its importance.
• Integrated PTPTs reported significantly greater preparedness to work in different settings compared to single-sector PTPTs.

Conclusions:

• The PTPT integrated training program enhances trainees' ability to work across different sectors.
• Successful implementation necessitates clear stakeholder understanding, defined supervisor roles, and effective inter-supervisor communication.
• Findings offer insights for future multi-sector pharmacy technician training programs globally.