Related Experiment Video
Updated: Aug 27, 2025

14:32
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
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We can't respond to patient complaints using the one-size-fits-all approach
1Chief Nurse, Oxford University Hospitals.
Abstract:
Sam Foster, Chief Nurse, Oxford University Hospitals, outlines how concerns with implementing NHS-wide processes highlighted in a recent study are in line what many executive staff are encountering in practice.
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