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The Emerging Features of Healthcare Supply Chain Resilience: Learning from a Pandemic
Anne W Snowdon1, Michael Saunders2, Alexandra Wright3
1The scientific director and chief executive officer of Supply Chain Advancement Network in Health (SCAN Health), an international knowledge translation platform that engages health system leaders and supply chain experts to advance global capacity to adopt and scale best practices in the healthcare supply chain to offer traceability of products and care processes from bench to bedside to patient outcomes. She is a full professor of Strategy and Entrepreneurship at the Odette School of Business, University of Windsor in Windsor, ON. She can be reached by e-mail at anne.snowdon@uwindsor.ca.
Abstract:
The COVID-19 pandemic exposed significant fragilities in the configuration of global healthcare supply chains. This was felt acutely by citizens, patients and healthcare workers across Canada. As demand for critical medical products surged in Canada, and globally, provincial healthcare supply chain teams worked to rapidly stabilize their supply chains. These efforts indicate the emerging features of healthcare supply chain resilience. Results suggest that there are five emerging features: (1) redundancy of supply inventory; (2) diversification of suppliers across geographies; (3) maturity of digital infrastructure to create transparency; (4) proactivity; and (5) equity of distribution to protect the lives of all.
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