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Team climate and job satisfaction in a Mobile Emergency Care Service
Hercules de Oliveira Carmo1, Marina Peduzzi2, Daisy Maria Rizatto Tronchin2
1Universidade de São Paulo, Escola de Enfermagem, Programa de Pós-Graduação em Gerenciamento em Enfermagem. São Paulo, SP, Brazil.
Objective:
to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU).
Method:
this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis.
Results:
the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, "Team participation" and "Support for new ideas" obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions.
Conclusion:
the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.
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