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Effects of personalization and source expertise on users' health beliefs and usage intention toward health chatbots:

Yu-Li Liu1, Wenjia Yan1, Bo Hu1

  • 1Department of Media and Communication, City University of Hong Kong, Kowloon Tong, Hong Kong.

Digital Health
|October 10, 2022
PubMed
Abstract

Keywords:
Health chatbothealth belief model (HBM)heuristic–systematic model (HSM)personalizationsource expertise

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