Related Experiment Video
Updated: Aug 25, 2025

Signal Acquisition, Score Interpretation, and Economics of a Non-Invasive Point-of-Care Test for Coronary Artery Disease
Published on: August 9, 2024
Patient Cost Share for Emergency Physician Servcies During the COVID-19 Pandemic
Bing Shih Pao1, Theodore Craig Chan1
1Department of Emergency Medicine, University of California, San Diego, San Diego, California.
Insights
Patient cost-sharing waivers for COVID-19 emergency care significantly reduced patient expenses for emergency physician services. These waivers were effective in lowering out-of-pocket costs for COVID-19 related emergency visits.
Area of Science:
- Health Economics
- Public Health Policy
- Emergency Medicine
Background:
- The COVID-19 pandemic prompted health plans to implement patient cost-share waivers for emergency care.
- The financial impact of these waivers on patients for emergency physician services remained unquantified.
Purpose of the Study:
- To assess the effect of COVID-19 cost-sharing waivers on patient expenses for emergency physician services.
- To compare patient cost-shares for COVID-19 versus non-COVID-19 emergency care during the pandemic.
Main Methods:
- A retrospective review of commercial claims from 77 California emergency departments was performed.
- Claims data from a 9-month prepandemic period (2019) were compared to a 9-month pandemic period (2020).
- Analysis focused on changes in patient cost-share for emergency physician services, differentiating between COVID-19 and non-COVID-19 related care.
Main Results:
- The average patient cost-share for COVID-19 related emergency physician care was $19, compared to $52 for non-COVID-19 care.
- Patient cost-share was 63% lower for COVID-19 related emergency care than for non-COVID-19 care.
- A minimal increase (less than $2) in patient cost-share for non-COVID-19 emergency care was observed during the pandemic.
Conclusions:
- Health plan payment policies effectively reduced patient cost-share for COVID-19 related emergency physician services.
- The waivers demonstrated a significant positive financial impact for patients seeking emergency care during the pandemic.
Background:
As a result of the Coronavirus disease 2019 (COVID-19) pandemic, health plans were required to implement, or voluntarily implemented, patient cost-share waivers for COVID-19-related emergency care. The impact of the cost waivers on patients for emergency physician services has not been previously reported.
Objective:
To measure the impact of COVID-19 cost-sharing waivers on patients for emergency physician services.
Methods:
A multicenter retrospective review of emergency physician commercial claims was conducted to determine the impact of the patient cost share waivers on COVID-19-related emergency physician services. Seventy-seven emergency departments (EDs) representing about a quarter of all EDs in California were included in the study. Emergency physician claims during a 9-month prepandemic period in 2019 were compared with claims during a 9-month pandemic period in 2020 to determine if there were any changes in the patient cost share between the two study periods and between COVID vs. non-COVID-related care.
Results:
The average patient cost share was $19 for COVID-19-related emergency physician professional care and $52 for visits unrelated to COVID-19. Compared with non-COVID-19 care visits, the patient cost share was 63% less for COVID-19-related care. There was a small increase (< $2) in the patient cost share for non-COVID-19 emergency professional care during the pandemic compared with the prepandemic period.
Conclusion:
Payment policies implemented by California health plans were effective at reducing the patient cost share for patients that required COVID-19-related emergency physician care.
More Related Videos
09:03Nasal Brushing Sampling and Processing Using Digital High Speed Ciliary Videomicroscopy – Adaptation for the COVID-19 Pandemic
Published on: November 7, 2020
04:03Author Spotlight: Evaluating the Therapeutic Efficacy of Moving Cupping Along Meridians for Acute Exacerbation of COPD
Published on: September 27, 2024
Related Concept Videos
Preventive Healthcare Services
Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Standards of Care I
Methods of Documentation VII: EMR
Secondary Healthcare System
Pulmonary Embolism II: Diagnostic Studies and Interprofessional Care